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Shipping Policy

*All returns must be in the same condition they were received in and delivered to the illestration within 7 days of receipt of goods.

*Cost of shipping when returning a purchase is required to be paid by the customer. If mistake was made on our end we will provide a shipping label and bag to return purchased item. After arrival and proper inspection, the illestration will issue a refund for the amount paid for purchase, not shipping.

*Exchanges are approved when the item is returned to the illestration and received in its original condition, and new item is equivalent in price.

*No item will be approved for exchange after 10 days of purchase date.

Mailing address:

The illestration
928 N. San Fernando Blvd.
Ste. J, #145
Burbank, CA 91504-4350